Debbie's passion for travel, and commitment to exceptional customer service, led her to start with Travel Counsellors recently, allowing her to balance her work and home life while doing what she loves.
With a huge love for travel Debbie creates bespoke and tailored experiences with a personalised service to clients across the UK. Whether it is a leisurely trip through Asia, a road trip across America or an exhilarating safari in the Serengeti, her attention to detail ensures each trip is tailored to perfection.
Originally from The Lake District she loves the fresh air, and walking her large labrador Jasper. She also loves eating out with her husband and young son.
Here are some of the questions we asked Debbie
- What sets you apart from the competition?
I’m not here to just book you a holiday. I take the time to get to get to know you, find out your likes/dislikes, what you like to do on holiday, and your absolute No/No’s. I create an experience for you and are with you every step of the way. With our 24/7 duty office I am kept up to date should anything go wrong while you are away, and with our 100% financial guarantee, you can book knowing that your money is safe.
- How did the business come about?
This time last year I left my prior role to look after a couple of family members who were elderly and not doing too well. My family are based in The Lakes still so I was finding it hard to balance working and looking after them. 6 months on they were doing much better and I found myself missing the travel industry. I knew I wanted to work from home and keep a balance with the family side of life, so this was the perfect option.
- What are your main target markets?
I don’t have a main target market, I’m here for everyone and anyone looking for excellent service and value. Many are looking to book what I would call ‘celebratory’ trips, things like milestone birthdays, anniversaries and tailored trips, but I can arrange all holiday types, including within the UK.
- How long has your business been in existence?
I have been ‘live’ with Travel Counsellors since May 2024, so relatively recently, but my knowledge and experience in the travel industry spans over many years. I was very young when I started 😊
- How many staff do you employ?
I don’t employ any staff at the moment. I take care of all areas of the business myself. As it grows I will look to take on an assistant for the admin side of things.
- What job or achievement makes you most proud?
Going into business after such a long time being salaried was a big step. It takes a lot to start up on your own after so many years of a payslip being delivered every month, but I knew I could do it, and I wanted to prove to myself that there was a work/life balance within the travel industry.
- Where do you see the business being in five years?
To be a success and be the number one provider of bespoke travel in Warrington. I want to be a ‘Gold’ Travel Counsellor which means the business is in the top 10% of the group for sales.
- Tell us one interesting thing about the business that might surprise us?
We have an ex footballer who is now a successful Travel Counsellor within the community.
- Tell us one interesting thing about you that people might not know? (ie, hobbies, amusing fact, etc)
I hate tea & coffee – always have, always will! Despite serving it on aeroplanes for many years and being told I make a ‘good brew’
- Fantasy dinner party – which six people alive or dead would you invite?
Richard Branson – I’d love to know more about his journey in travel
‘Nessa’ from Gavin & Stacey – love her!
Peter Dinklage – to discuss everything ‘Game of Thrones’
Whitney Houston – for the music
Peter Kay – to make us laugh
James Martin – to cook for everyone and to bring the wine!